Customer Strategy & Marketing

Authentic connections with your customers, employees, and stakeholders help build trust and loyalty. RVan works with businesses to identify market gaps, strengthen existing connections and leverage key influencers to build relationships and referral sources.

Rod assists business owners to identify opportunities, consider different business scenarios, and get their organisation ready for future success.

Services include:

  • Customer & Competition Advisory
  • Customer Strategy
  • Marketing Plans
  • Promotional Channels
"Rod is very experienced and has a detailed understanding of how family businesses operate. Working with Rod has enabled us to identify key focus areas that will assist with the continued growth of Galati Group. His insight and extensive knowledge of the issues and opportunities that impact a large family business, such as ours, has provided considerable benefit to our organisation."
Frankie Galati, CEO Galati Group
"Rod has worked with us for more than 12 months as a strategic advisor on some key projects for Long Pipes Limited. During that time he has made a positive contribution to our organisation and has been adaptable and responsive to our needs. Rod is very approachable, easy to talk to, and provides outstanding value with the advice he has given us. I would have no hesitation in recommending Rod to anyone requiring business advice."
Rod Baxter, CEO Long Pipes Limited